Bug Reports
RESOLVED - Using the Difference Tool changing the final size of the shape.

If a 80 mm x 80 mm square is differenced by a 15mm x 15 mm the overall size is decreased to 79.2mm. Realistically, the size does not matter...its whenever the difference is function is used the final size is always affected. It is very bazar because sometimes it works and sometimes it doesn't.

Workaround:

  1. If I select the items with the click and drag square box.
  2. Do Difference. It doesn't work.
  3. With the same objects still selected, I use UNDO (Control + Z).
  4. I click and drag the square box again over those objects.
  5. Do Difference, and it works.

What is going on Radica!??!?

60e8cd00a1d86

60e8cd08d61c9

If a 80 mm x 80 mm square is differenced by a 15mm x 15 mm the overall size is decreased to 79.2mm. Realistically, the size does not matter...its whenever the difference is function is used the final size is always affected. It is very bazar because sometimes it works and sometimes it doesn't. Workaround: 1. If I select the items with the click and drag square box. 2. Do Difference. It doesn't work. 3. With the same objects still selected, I use UNDO (Control + Z). 4. I click and drag the square box again over those objects. 5. Do Difference, and it works. What is going on Radica!??!? ![60e8cd00a1d86](serve/attachment&path=60e8cd00a1d86) ![60e8cd08d61c9](serve/attachment&path=60e8cd08d61c9)

Kris Kizlyk

edited Jul 11 at 1:03 am

Hi Kris,
Thanks for reaching out. We have found out the root cause of the issue and fixed it. Kindly refresh the drawing to get the fix. Please do let us know how it goes. Thanks in advance.
Regards,
The Electra Support Team

Hi Kris, Thanks for reaching out. We have found out the root cause of the issue and fixed it. Kindly refresh the drawing to get the fix. Please do let us know how it goes. Thanks in advance. Regards, The Electra Support Team
edited Jul 10 at 7:43 am

I use the offline version, when will you do a new build?

I use the offline version, when will you do a new build?

Kris Kizlyk

Hi Kris,

We have built a new version for Electra E9. Kindly update to the latest version to get the fixes.

Thanks for your patience and please let us know how it goes. Thank you.

Hi Kris, We have built a new version for Electra E9. Kindly update to the latest version to get the fixes. Thanks for your patience and please let us know how it goes. Thank you.
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